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App says ''Ticket not loading''

  • 14 June 2022
  • 1 reply
  • 115 views
D

Hi there,

Has anyone solved the following issue: the app says "your tickets are loading" but nothing is happening? We are traveling already and this causes some unnecessary stress.. We tried restarting the phone, the app etc. 

Thanks! 

Donodo

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Best answer by rvdborgt 18 June 2022, 13:42

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R
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Without internet or with a bad connection this can sometimes take several minutes. Just be patient.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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