Hello. Has anyone in this community successfully applied for a free carer’s pass? I am planning to travel with my niece later this year. My niece is registered disabled and we have submitted the form to apply for a carer’s pass twice and receive no reply. What I’m trying to find out (very simply) is whether my niece has to purchase her pass before she can apply for the carer’s pass for me? Can anyone help with this? It would be great to hear from anyone who has successfully applied for a carer’s pass - what was the process and how easy was this?
Solved
Applying for a carer's pass
Best answer by Camilo.
Hi
Yes, that's correct.
The application must first be reviewed and approved by our Customer Service team based on the required supporting documentation. Once the application has been approved, the traveller with the disability purchases their own Interrail Pass and sends us the order number. We can then issue the complimentary Pass for the carer. If you haven't received a reply yet, I'd recommend contacting Customer Service again so they can check the status of your application.
+3- Eurail Moderator
- Answer
Hi
Yes, that's correct.
The application must first be reviewed and approved by our Customer Service team based on the required supporting documentation. Once the application has been approved, the traveller with the disability purchases their own Interrail Pass and sends us the order number. We can then issue the complimentary Pass for the carer. If you haven't received a reply yet, I'd recommend contacting Customer Service again so they can check the status of your application.
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