mi pase impreso no fue entregado y ahora va de regreso a las oficinas de eurail, pero no me responden ningun mail. ¿Que puedo hacer? #urgente
Answer
Ayuda con Pase impreso
Best answer by rvdborgt
- Did you receive a confirmation that customer service received your email? If not, then submit a new request here:
https://eurail.zendesk.com/hc/es/requests/new - Did you mention in your email to customer service when you need your paper pass? Just saying your request is urgent does not help. They need a concrete date.
- Where will you arrive in Europe? Paper Eurail passes are sold at some stations.
- Did you receive a confirmation that customer service received your email? If not, then submit a new request here:
https://eurail.zendesk.com/hc/es/requests/new - Did you mention in your email to customer service when you need your paper pass? Just saying your request is urgent does not help. They need a concrete date.
- Where will you arrive in Europe? Paper Eurail passes are sold at some stations.
muchas gracias!
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