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Birrthday error data

  • 20 June 2022
  • 2 replies
  • 48 views

the two global pass travelers have the wrong birthday date. I believe it was a system failure. we are both a day older. is there any problem ?

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Best answer by Ruchuan 20 June 2022, 19:51

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2 replies

If it is not a very urgent issue, I think you could submit a request here to fix your issue https://eurail.zendesk.com/hc/en-001/requests/new

Userlevel 7
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The date has to be correct when you travel.

When you post your request using the link in the post above you must clearly write when your plan to start travelling. This helps Customer Support to prioritise your request correctly. 

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