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Black friday sale - showing 85% refund instead of 100% like advertised

  • November 28, 2021
  • 1 reply
  • 216 views
A

I see Black Friday sale is 100% refundable, but while purchasing it shows 85% refundable. Which is true? Confused with advertisement šŸ™„

andĀ 

Does this refundableĀ is in same mode of transaction or a Eurail voucher?Ā 
Does this refundable offer appliesĀ until later 11 months?

Best answer by seewulf

The Black Friday sale offers in a later booking step the Plus Upgrade (currently free) that raises the pass refund to 100%

Refunds have to be claimed max. 6months after the expiring date means within 17months after purchase (ThatĀ“s how i understand the rule maybe @LeoĀ  can verify it :) )

IĀ“ve got the money back via the same mode of transaction.
Back in 2020 Eurail refunded many Passes that were originally not refundable via Eurail Vouchers :)

1 reply

seewulf
Railmaster
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  • seewulf
  • Railmaster
  • Answer
  • November 28, 2021

The Black Friday sale offers in a later booking step the Plus Upgrade (currently free) that raises the pass refund to 100%

Refunds have to be claimed max. 6months after the expiring date means within 17months after purchase (ThatĀ“s how i understand the rule maybe @LeoĀ  can verify it :) )

IĀ“ve got the money back via the same mode of transaction.
Back in 2020 Eurail refunded many Passes that were originally not refundable via Eurail Vouchers :)

IĀ“ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
A
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