Hey guys 
i booked an interrail ticket yesterday on the Deutsche Bahn site. i was redirected to the bahn.interrail.eu site. 
now i changed my mind and want to cancel it (i chose the plus upgrade). 
Unfortunately, I don't see my booking on either Deutsche Bahn or interrail. Deutsche Bahn can't help me and interrail support is unavailable. 

(I haven’t activated my pass yet)
Can anyone help me here?

best wishes 

Paula