I have already activated my eurail pass, but I have not used it yet. Can I still exchange the pass?
Best answer by AnnaB 6 July 2022, 19:39
That depends on a few things. Is the pass only active or has the validity of the pass also started? If the validity hasn't started, then you need to deactivate the pass. If the validity has started, then you can't make an exchange.
If you have deactivated the pass and the conditions for your pass allows an exchange, then you can make an exchange. The conditions regarding refund and exchange for your pass should be visible in your Interrail/Eurail account and on the invoice.
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.