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Can I reinstate cancelled global pass purchase

  • July 15, 2022
  • 2 replies
  • 33 views

Khristian Shann

Can I reinstate cancelled 3 global pass purchases? Cancelled within a few mins and deducted 15% might as well reinstate it or atleast give me a promo code so I can buy and not lose too much?

Best answer by Claudi.

It's not possible to re-instate a pass after a refund has been processed or an exchange has been completed. 

2 replies

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  • Railly clever
  • July 15, 2022

This is a question for Customer Support. Please use the form below to contact them.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. 


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  • Community Manager
  • Answer
  • August 21, 2022

It's not possible to re-instate a pass after a refund has been processed or an exchange has been completed.