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Can I reinstate cancelled global pass purchase


Can I reinstate cancelled 3 global pass purchases? Cancelled within a few mins and deducted 15% might as well reinstate it or atleast give me a promo code so I can buy and not lose too much?

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Best answer by Claudi. 21 August 2022, 15:26

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Userlevel 7
Badge +9

This is a question for Customer Support. Please use the form below to contact them.

https://eurail.zendesk.com/hc/en-001/requests/new

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. 

Userlevel 4
Badge +2

It's not possible to re-instate a pass after a refund has been processed or an exchange has been completed. 

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