Hello, I was logged in to the discover eu app on my phone and had added my interrail pass there. Then I deleted the app off my phone and redownloaded it but when I try to log in the app tells me that my account is already connected to another device. I don’t know what to do, I travel in 1 week. If anyone can help me, I would appreciate it a lot.
Answer
Can't login to the app
Best answer by AnnaB
Only Customer Support can help you with this. Contact them through the form below. Write the pass number and the start date of your travel.
https://eurail.zendesk.com/hc/en-001/requests/new
Only Customer Support can help you with this. Contact them through the form below. Write the pass number and the start date of your travel.
https://eurail.zendesk.com/hc/en-001/requests/new
Did I fix it self I have the same issue ?
Did I fix it self I have the same issue ?
I sent an email to https://eurail.zendesk.com/hc/en-001/requests/new and also customerservice@interrail.eu saying what the problem was and also my pass number, my order number, my first travel day,my email and my name and they responded within one hour saying I could now log in to the app.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.