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cancel, fee back

  • December 9, 2022
  • 3 replies
  • 205 views

Silvester Vajda

Hy im Silvester Vajda, I bought an interrail tiquet an avrile.2022. Last week I had a serious accident. I could not travell now. I would like to get back the fees. my reservation number is IN30505712.

Thank you, 

Sincerely,

Silvester Vajda, 

Email: vsilvester1@gmail.com

 

 

 

Best answer by rvdborgt

You should contact customer service:

https://eurail.zendesk.com/hc/en-001/requests/new

3 replies

Forum|alt.badge.img+10
  • Railmaster
  • Answer
  • December 9, 2022

You should contact customer service:

https://eurail.zendesk.com/hc/en-001/requests/new


Forum|alt.badge.img+5
  • Full steam ahead
  • December 9, 2022

This is a public forum that anyone in the whole world can read. Not a special channel to contact service-centre. DO take away that @mail-unless you like to have a few million spam etc in that box in the future.

As a very general rule people should hold insurance for such things that can happen in life. To cancel a ticket normal conditions will generally apply.


Forum|alt.badge.img+5

If you bought a promotional pass they are not refundable. The email with your booking will give you the conditions. As the above post says - this is where you claim on your insurance!