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Cannot add my pass to my mobile

  • 30 March 2024
  • 2 replies
  • 36 views

Userlevel 1
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Please can you help?  I keep trying to add my pass but it says over and over again, “something went wrong, please try again or contact customer service if this keeps happening” 

I have contacted them but have read that it can take days for them to reply.

I start travelling next week so am worried! thanks

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Best answer by Camilo. 2 April 2024, 11:42

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Userlevel 6
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Hi @juliadbau 

I saw that the issue was already solved!

Let us know if you still need any assistance

Have a nice day!

Userlevel 1
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Yes, thanks Camilo, was very relieved. 

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