Cannot connect Pass to the App

  • 26 June 2021
  • 2 replies

Hallo, vllt kann mir jemand helfen.

Habe ein interrail promotional pass gekauft.

Dieses kann ich jedoch nicht in die App integrieren, um beim TGV einen Platz zu buchen-passnummer wäre falsch 😑

Wie kann ich trotzdem einen Platz im tgv buchen?

Wie kann ich mein Ticket mit der App nutzen? 


Best answer by Nanja 28 June 2021, 15:51

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2 replies

Userlevel 7
Badge +9

You don't need a mobile Interrail to book a reservation through the app.

You don't need to book reservation through he app. I have never used the app (or the Interrail website) to book reservations because of the extra fees they charge (2 EUR per person and train and 9 EUR per order on top of that for reservations that need to be sent via the post).

That being said: you can book reservations for domestic TGVs if you go (in the app) to More > Seat reservations > France > I have a paper pass > Book TGV trains with SNCB.

This will cost an extra 4 EUR per order (which can include multiple people and multiple trains) but it does work via the app.

International TGVs can currently only be booked at the station.

Userlevel 7
Badge +8

Hi, your topic has been redirected to our Customer Support team. They will come back to you via email as soon as possible. Cheers :relaxed: