Answer

Cannot save journey to pass

Every time I try to save a journey with this app, I receive this error. What can I do to stop it, and properly save a journey?

The worst place this error occurred is the Netherlands. Please help.

Thanks

Josh

Best answer by rvdborgt

Then go to More > Settings and enable error logging. Then try again to save a journey again to generate some error logs.

Then contact customer service, with a description, your screenshot and also say you've turned on error logging and say you're currently travelling.

+10

Do you have the latest app update? It should be version 21.6.0 (go to More and scroll down.)
Can you add a journey manually without this error? You can do that using the link at the bottom of the planner results.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

I am already at 21.6.0

I cannot add any journey manually.

+10

Then go to More > Settings and enable error logging. Then try again to save a journey again to generate some error logs.

Then contact customer service, with a description, your screenshot and also say you've turned on error logging and say you're currently travelling.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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