Hello! Can i change my profile data in my movile pass ? My birthday data is wrong
Answer
Change birthday data on my pass
Best answer by rvdborgt
I think that will only be possible via customer service.
I think that will only be possible via customer service.
Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Correct, if the details on your mobile Pass are incorrect, please get in touch with our customer service. If your Pass has not been activated yet, we will be able to change the information for you.
I tried, but they don't answer me and I start travel next weekend.
Moderator note: capital letters have been removed.
Hi, our customer support team is working in order of priority (based on travel date) so they will get to your message as soon as possible.
I HAVE BOUGHT ANOTHER PASS (ZBCV1H) AND I WILL CANCEL THE FIRST ONE (4X6XK3) LATER ON, THE LAST DAY BEFORE START MY TRAVEL , IF I DONT RECEIVE ANSWER OF THE COSTUMER SERVICE.
I HAVE NO ENOUGHT TIME TO WAIT COSTUMER TEAM ANSWER. I HOPE I WILL HAVE NO PROBLEM FOR CANCEL THE FIRST ONE. WHAT DO YOU THINK ? I WILL KEEP THE TWO PASSES UNTIL THE LAST DAY...AND THEN WILL SEE WHAT OF THOSE I CANCEL
Cheers, Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.