Hey Interrail Team,
I want to change my country of residence, when I bought the pass it was put to Germany. But my actual Country of Residence is Austria. I read that it is possible to change before the start of travelling. I havent yet activated my pass, could you change it for me or I should I proceed? It is quite urgent, as I would start travelling very soon. Thanks in Advance!
Best, Maret
Best answer by Nanja
View originalThis is a question for Customer Support. Please use the form below to contact them. Please write the start date of your travel so that Customer Support can give your request the correct priority.
Unfortunately we can't update your country of residence after you've purchased the Pass. This can only be done by ordering a new Pass with the correct country of residence and requesting a refund for your old Pass (a Pass exchange).
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
