Hello everyone, how do I change the date of the first day of travel? In the Rail Planner app I activated August 4, I have no planned travel days in "My Trip" and I want to postpone it to November. Anyone know how to proceed? Thanks . Have a good day
Answer
Change date of first travel day (activation date)
Best answer by Al_G
You can only delete a pass day up to 23.59 CET the day before, once a day has started it is fixed.
If you have activated your pass for today the only way to reset it is contacting customer services.
You can only delete a pass day up to 23.59 CET the day before, once a day has started it is fixed.
If you have activated your pass for today the only way to reset it is contacting customer services.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.