Change my travel days

  • 29 December 2021
  • 1 reply

I wanted to go tomorrow from Maastricht to Barcelona and can not do the trip right now because of the covid variant omicron. When I want to delete my trip to deactivate my ticket and keep it for the next months, It is not possible. It was not possible to deactivate the pass before, as I just received the cancelation of my airbnb in Barcelona due to an infection of my hosts. I already canceled the reservations I had for some trains. I would appreciate it a lot If you could answer me quickly, as I really want to do this trip when the whole pandemic situation permits it and it will be impossible for me to spend 180 Euros again. 

Would appreciate your help a lot!


Best answer by Nanja 30 December 2021, 10:33

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1 reply

Userlevel 7
Badge +8

Hi Moritz, please contact our Customer Support via this form. They will be able to assist you. Cheers,