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Change pass to a later period

  • October 19, 2021
  • 1 reply
  • 40 views

I want to change ik  my pass to a later  period . Is this possibile 

Best answer by rvdborgt

I want to change ik  my pass to a later  period . Is this possibile 

  1. Do you have a paper pass or a mobile pass?
  2. When did you buy it?
  3. Is it a promotional pass (with reduced price) or a regular pass?
  4. For a paper pass: what is the first day of validity?

In general, for a paper pass, you'll have to cancel it, send it back and order a new one. The best is to contact customer support.

1 reply

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  • Railmaster
  • Answer
  • October 19, 2021

I want to change ik  my pass to a later  period . Is this possibile 

  1. Do you have a paper pass or a mobile pass?
  2. When did you buy it?
  3. Is it a promotional pass (with reduced price) or a regular pass?
  4. For a paper pass: what is the first day of validity?

In general, for a paper pass, you'll have to cancel it, send it back and order a new one. The best is to contact customer support.