Change to use the ticket for longer time?

  • 31 August 2022
  • 4 replies

Hi, I am regretting I did not buy 2 months since it was only 20 euros more when I bought. I am wondering if it is still possible to change this 1 month continuous pass for 2 months continuos pass.. Or I would just have to buy a new pass after this time ends? 


Best answer by Al_G 31 August 2022, 19:26

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4 replies

Userlevel 7
Badge +9

You need to buy a new pass. You can't prolong a pass.

Userlevel 7
Badge +3

If you haven’t started using it yet then you can exchange for a longer pass for a €15 exchange fee.


see here for exchange conditions

Userlevel 7
Badge +9

To make an exchange you need to have a pass with conditions that allow an exchange.

If you bought the pass during the sale in May, then the pass is non refundable and non exchangeable.


Userlevel 4
Badge +2

Passes purchased during the promotion in May are unfortunately non-refundable and non-exchangeable. Passes that have already been activated are also unfortunately no longer eligible for an exchange/refund. You can view our full policy here.