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Change travel day in mobile pass

  • August 2, 2021
  • 1 reply
  • 98 views
U

Hi,

I have bought an one country mobile pass for three das.

 

The pass shows me that I have activated three days n a row but I want to travel on three not continuous days.

 

How can I modify my pass?

 

Greetings
Ulla

Best answer by Nanja

Hi, if you bought a 3-day continuous Pass, you will need to request an exchange for a Flexi Pass (a 3- day in one month Pass for example). Here you can find all information on how to request an exchange. Cheers, 

1 reply

N
Railmaster
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  • Nanja
  • Retired Community Manager
  • Answer
  • August 3, 2021

Hi, if you bought a 3-day continuous Pass, you will need to request an exchange for a Flexi Pass (a 3- day in one month Pass for example). Here you can find all information on how to request an exchange. Cheers, 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
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