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Change validity period on my mobile Pass


Lucas Remue

I bought a mobile pass and but entered the wrong validity period. Unfortunately, the validity period has now started but I am not going to be able to use any travel days from this. Is there any way I can still change this (the dates should fall a month later)? Or possibly refund (I did not buy Plus)?

Best answer by thibcabe

As you have not travelled, contact customer support : https://eurail.zendesk.com/hc/en-001/requests/new

They're the only one who can help.

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2 replies

Forum|alt.badge.img+5
  • Full steam ahead
  • 4761 replies
  • Answer
  • June 28, 2023

As you have not travelled, contact customer support : https://eurail.zendesk.com/hc/en-001/requests/new

They're the only one who can help.


Forum|alt.badge.img+9
  • Railmaster
  • 10250 replies
  • June 28, 2023

This is one of the reasons why you should not activate a pass in advance.


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