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Changing Country of Residence


Hi,

When buying the interrail pass on the last day of the discount, I gave the wrong country of residence. My first travel day will be Sunday 05/06/22 (in 5 days). How can I get this residence changed ASAP. 

 

Thankyou!

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Best answer by Nanja 9 August 2022, 10:23

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Userlevel 7
Badge +9

 You need help from Customer Support to fix this.

Fill in this form and clearly state that you need help immediately as you will be travelling very soon.

https://eurail.zendesk.com/hc/en-001/requests/new

Userlevel 7
Badge +8

Unfortunately we can't update your country of residence after you've purchased the Pass. This can only be done by ordering a new Pass with the correct country of residence and requesting a refund for your old Pass (a Pass exchange).

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