I am having a terrible time trying to contact customer service. No telephone numbers or email address, no response on twitter or chat… :( I just booked interrail tickets for my family yesterday and chose mobile passes as I thought it would be easier and we don’t have much time for them to be posted, but didn’t realise that the passes can’t be moved from devices. During the two months my husband and I will be travelling separately with our children at different points so we have a problem. I need to see if I can switch to paper passes but we leave next week so it is now quite urgent, hence why I am getting frustrated at the inability to reach any sort of customer service. Does anyone know an email address or telephone number that works? Thank you! And happy travels!
Best answer by ClareWView original