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Changing Validity or Start Date of Pass

  • 20 November 2021
  • 1 reply
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Hi!

I am trying to change the Validity (start date) of my pass and can’t seem to find where I do that.  

Does anyone have a suggestion or knowledge on how to do this?

 

Thank you~

Lori

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Best answer by rvdborgt 20 November 2021, 22:54

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Userlevel 7
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You should be able to do that, but only before the validity has started.

From the mobile pass FAQ:

Yes, you can deactivate your Pass any time before the start of your first travel day (00:00 CET on that day). Just cancel your travel days in My Pass to deactivate your Pass. You can then activate your Pass again when you’re ready.

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