Skip to main content
Answer

Changing Validity or Start Date of Pass

  • November 20, 2021
  • 1 reply
  • 3863 views

Lori Lieske

Hi!

I am trying to change the Validity (start date) of my pass and can’t seem to find where I do that.  

Does anyone have a suggestion or knowledge on how to do this?

 

Thank you~

Lori

Best answer by rvdborgt

You should be able to do that, but only before the validity has started.

From the mobile pass FAQ:

Yes, you can deactivate your Pass any time before the start of your first travel day (00:00 CET on that day). Just cancel your travel days in My Pass to deactivate your Pass. You can then activate your Pass again when you’re ready.

1 reply

Forum|alt.badge.img+10
  • Railmaster
  • Answer
  • November 20, 2021

You should be able to do that, but only before the validity has started.

From the mobile pass FAQ:

Yes, you can deactivate your Pass any time before the start of your first travel day (00:00 CET on that day). Just cancel your travel days in My Pass to deactivate your Pass. You can then activate your Pass again when you’re ready.