Hi!
I am trying to change the Validity (start date) of my pass and can’t seem to find where I do that.
Does anyone have a suggestion or knowledge on how to do this?
Thank you~
Lori
Hi!
I am trying to change the Validity (start date) of my pass and can’t seem to find where I do that.
Does anyone have a suggestion or knowledge on how to do this?
Thank you~
Lori
You should be able to do that, but only before the validity has started.
From the mobile pass FAQ:
Yes, you can deactivate your Pass any time before the start of your first travel day (00:00 CET on that day). Just cancel your travel days in My Pass to deactivate your Pass. You can then activate your Pass again when you’re ready.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.