Is there a way to contact (call/mail) the customer service without having a twitter or facebook account?
Best answer by Camilo. 30 October 2023, 16:25
Ofcourse directly by email or mark @Nanja as she is the Community Manager and she can connect you with the Customer Service department.
A direct mailadres would be great. What is the mailadres of the customerservice?
I used once this email address and got a reply within 48hrs (removed by the moderator)
We encourage you to contact us via our Socials, such as Facebook, Instagram or Twitter. Otherwise, you can send a request through this link: https://eurail.zendesk.com/hc/en-001/requests/new
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