Hello! I have a mobile Eurail Global pass for myself and my roommate. Both of our birthdays are incorrect (by one day). I have reached out to customer service yet have heard nothing back and it has been more than 3 days. I would like to have this fixed so that it does not get in the way of our travel. Thank you so much for your help in advance!
Answer
Date of birth information is wrong by one day for both travelers.
Best answer by rvdborgt
If you have't started travelling yet, don't worry. Customer support will get to it.
Hi! I have the same problem, my date its wrong for one day. Where you able to change it?
Hi! I have the same problem, my date its wrong for one day. Where you able to change it?
You can't do it yourself. Please ask customer support.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.