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Date of birth information is wrong by one day for both travelers.

  • 2 April 2022
  • 3 replies
  • 666 views

Hello! I have a mobile Eurail Global pass for myself and my roommate. Both of our birthdays are incorrect (by one day). I have reached out to customer service yet have heard nothing back and it has been more than 3 days. I would like to have this fixed so that it does not get in the way of our travel. Thank you so much for your help in advance!

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Best answer by rvdborgt 2 April 2022, 21:34

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Userlevel 7
Badge +9

If you have't started travelling yet, don't worry. Customer support will get to it.

Hi! I have the same problem, my date its wrong for one day. Where you able to change it? 

Userlevel 7
Badge +9

Hi! I have the same problem, my date its wrong for one day. Where you able to change it? 

You can't do it yourself. Please ask customer support.

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