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Deleted application by mistake and now I can't link the pass anymore

  • 2 August 2022
  • 1 reply
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Hi,

I have deleted the application by mistake and am travelling next week. When I reinstall the app, I cannot   link my pass anymore. Any help on how I can resolve this.

Thanks 

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Best answer by Al_G 2 August 2022, 09:15

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Userlevel 7
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You need to contact customer services to have the pass deactivated so you can add it back.

 

https://eurail.zendesk.com/hc/en-001/requests/new

Be sure to provide all your details, including travel date.

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