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Difficulty in Refunding Eurail Pass

  • October 11, 2022
  • 1 reply
  • 72 views

I sent the Eurail Pass back to the address. But it’s not going to be delivered. Because of the recipient’s refusal. Help me with this situation.

Best answer by AnnaB

Only Customer Support can help you with this. Please contact them through the form in the link here:

https://eurail.zendesk.com/hc/en-001/requests/new

 

Did you send the pass back to Eurail in the Netherlands? To what address did you send it?

Did you follow the instructions for a Paper Pass refund?

https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy

 

1 reply

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  • Railly clever
  • Answer
  • October 11, 2022

Only Customer Support can help you with this. Please contact them through the form in the link here:

https://eurail.zendesk.com/hc/en-001/requests/new

 

Did you send the pass back to Eurail in the Netherlands? To what address did you send it?

Did you follow the instructions for a Paper Pass refund?

https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy