I am currently travelling in Europe and I have used once day on my pass. However when I uninstalled and reinstalled the railplanner app, I could no longer add my mobile pass. This is a serious issue as I have already had to buy a full fare ticket. I am also travelling tomorrow morning and it looks like I will need to book a bus if the problem isn't sorted.
I should note my app is fully up to date, on an android phone, and I've contacted customer support numerous times today.
Does anyone have a possible solution, or a more direct route to customer service
Best answer by seewulfView original