Hello, with my boyfriend we won an interrail pass, and we want to plan trip but we have a problem with the application
When we make a research about the same journey, we don’t have the same results. We made a research for the journey Strasbourg-Wien (Austria) un august, and I get a lot of results (free and paid journey) but on his phone he doesn’t get the same results as me, he only have paid journey. We don’t understand what is the problem here
Answer
DiscoverEU: Problem with application
Best answer by rvdborgt
I have understood your answers but I don't understand how by going through the websites of the railway companies the routes will be linked to my pass.
They're not. I plan my journeys using other planners because they're more reliable. Then, before boarding a train, I use the app to look up the journey/trains I'm going to use and add them to My Trip and then to My Pass. If a train is not in the planner, then I add it manually.
Both of you: check if there are any available updates for the app and if any options have been set.
But really, you should not use the app to plan, since it doesn't get enough updates to be reliable (latest update 5 weeks ago). National websites and planners are much more up to date and for international planning, the DB website or DB Navigator app is a good choice (2 updates/week).
For Strasbourg - Vienna, there are enough possibilities to travel without mandatory reservations. E.g. set "Appenweier” as a via point.
Both of you: check if there are any available updates for the app and if any options have been set.
But really, you should not use the app to plan, since it doesn't get enough updates to be reliable (latest update 5 weeks ago). National websites and planners are much more up to date and for international planning, the DB website or DB Navigator app is a good choice (2 updates/week).
Thank you for your quick answer !
so if i understand correctly it is better to plan our trip not through the "Rail Planner" application, but rather through other sites? how can i know which site to go to? because we want to go to at least 4 different countries.
For Strasbourg - Vienna, there are enough possibilities to travel without mandatory reservations. E.g. set "Appenweier” as a via point.
Yeah I already found a free journey for this one, but my boyfriend can’t find it on his phone and that’s the problem. We already checked if we entered the same options etc… maybe we need to search with an other website
so if i understand correctly it is better to plan our trip not through the "Rail Planner" application, but rather through other sites? how can i know which site to go to? because we want to go to at least 4 different countries.
I basically use the DB planner. It has approximately the same coverage as the rail planner app but is much more up to date.
For Italy, www.trenitalia.com. For other countries, Google country + railways and you'll usually find the national railways website, which will have a timetable planner.
I have understood your answers but I don't understand how by going through the websites of the railway companies the routes will be linked to my pass. I would like to know how you did it on your side. Thanks in advance!
I have understood your answers but I don't understand how by going through the websites of the railway companies the routes will be linked to my pass.
They're not. I plan my journeys using other planners because they're more reliable. Then, before boarding a train, I use the app to look up the journey/trains I'm going to use and add them to My Trip and then to My Pass. If a train is not in the planner, then I add it manually.
I have understood your answers but I don't understand how by going through the websites of the railway companies the routes will be linked to my pass.
They're not. I plan my journeys using other planners because they're more reliable. Then, before boarding a train, I use the app to look up the journey/trains I'm going to use and add them to My Trip and then to My Pass. If a train is not in the planner, then I add it manually.
Thank you very much for taking the time to answer me precisely.
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