Hi I have added 2 trips to my pass, which I have not activated yet, would that be the reason I cannot see any tickets.
Thanks for any help
Answer
Do I need to activate pass before I can see my ticket/s
Best answer by Danhiel
Hi
You will see the tickets only when the pass is activated and only during the day of validity. If a train is delayed and you think that you could obtain a compensation later, take immediately a screenshot of the ticket with the selected itinerary.
Hi
You will see the tickets only when the pass is activated and only during the day of validity. If a train is delayed and you think that you could obtain a compensation later, take immediately a screenshot of the ticket with the selected itinerary.
Hi
You will see the tickets only when the pass is activated and only during the day of validity. If a train is delayed and you think that you could obtain a compensation later, take immediately a screenshot of the ticket with the selected itinerary.
Thank you for the explanation, it eases my mind
I had sometimes a bug in the app. I defined a trip for a day and activated it. You must also activate every trip separately, but it is possible only after the activation of the pass. If you have a flexi pass, you must confirm that you want to use a day.
After this, it was not possible to show the ticket. A workaround is to deactivate the trip and to reactivate it.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.