I am trying to get in contact with Interrail for more than 2 weeks now, but I don't get any respond and I have no clue what to do right now. I literally tried every way of contact.
There went something wrong with the payment and apparently I paid twice, but I only got one pass. So I need that money back, but I can't get in contact. I am worried that I will never get my money back :( What should I do?
Best answer by Leo
Did you contact customer service? If yes, then you'll have to wait until they reply. Unfortunately, they're currently very busy.
Hey
Did you contact your card issuer regarding the double charge?
Thanks a lot for the answers and
The same has happened with me.
I got one pass but with double payment. There is no security as such on Eurail wherein a 2FA is asked before debiting the amount which is quite bothering.
I have been trying to reach the customer service but with no response.
This is really frustrating.
Any help would be appreciated.
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