I purchased the 15 continuous days pass on Mobile. I wanted to check the train times and availability but just as a simulation but ended up entering the start date for the 17th of September! I only realised this now but I only wanted to use it next year :( I just assumed we had 11 months and it would just activate once I used it.
I don’t want to lose the entire pass because I was really looking forward to it. I haven’t used it at all except for entering the dates and now I only have 10 days left.
Can someone help me out?
Best answer by AnnaBView original
Only Customer Support can help you with this. You can contact them through the form below.