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Error adding mobile Pass; details do not match

  • 5 August 2021
  • 1 reply
  • 67 views

Mobile pass will not load into my phone. I get an error message: “Your details don’t match.” But the details I entered (from the “confirmation email”) DO match. Has anyone else experienced a similar problem?

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Best answer by Nanja 5 August 2021, 16:00

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Userlevel 7
Badge +8

Hi, I advise you to contact our Customer Support team directly here. They can look into it with you and assist you further. Cheers, 

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