My global promo pass simply says 15 days. How do I know if this is consecutive or flexible? I wanted the flexi pass but I’m unsure of what I bought! How do I know?
Answer
Eurail Global Pass Promo Adult
Best answer by thibcabe
If it doesn't clearly say "15 days within 2 months", you've certainly got a 15 continuous days pass.
In doubt, post a screenshot of your confirmation email (without any personal details or pass number!)
You could exchange the pass for price difference + 25€ fee, see https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy
If it doesn't clearly say "15 days within 2 months", you've certainly got a 15 continuous days pass.
In doubt, post a screenshot of your confirmation email (without any personal details or pass number!)
You could exchange the pass for price difference + 25€ fee, see https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy
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