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Eurail Mobile pass Activation

  • August 28, 2021
  • 3 replies
  • 230 views

Jessika Chanmanee
Full steam ahead

Hello Guys,

I’m having a problem about mobile pass cannot activating. I done all necessary steps but the message “Something went wrong” keeping displays. 

I have sent a error log to the apps support team but still waiting for the replay. My trip gonna start very soon on 30 Aug 2021

 

Anyone had experience about this issue before please help.

Thank you

Best answer by Jessika Chanmanee

Hi Guys,

The problems has been solved by helping from  @Felipe.iturrieta  and IT team. The problem was  solved by changing the iPhone calendar to Gregorian.

 

Thank you very for all support.
Jessika  

3 replies

Felipe.iturrieta
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Hello Jessika,

 

I've replied to the message you sent us via the chat-bot. Hopefully we can solve this before you start travelling later today! 


Jessika Chanmanee
Full steam ahead

Hi Felipe,

I have tried as your advice but the same error still happens.  I also tried to re-installed, deleted the pass and add again but still does not work. @Felipe.iturrieta 

 

I have sent the error log to you via the mail, maybe it can help.

 

Thank you very much

Jessika

 


Jessika Chanmanee
Full steam ahead
  • Author
  • Full steam ahead
  • Answer
  • August 31, 2021

Hi Guys,

The problems has been solved by helping from  @Felipe.iturrieta  and IT team. The problem was  solved by changing the iPhone calendar to Gregorian.

 

Thank you very for all support.
Jessika