Hello, I bought a global pass 5days for 1 month but I would like to change to 10 days for 2month. I already sent the customer service an email but i still don’t get any reply. So what can I do now?
Best answer by AnnaB
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All info about how to make the exchange is in your Interrail/Eurail account.
Have you bought the new pass and sent both pass numbers to Customer Support?
I see that, thanks! No not yet cause the problem is now i already made 1 ticket but I didn’t use it yet. Will it be a problem?
What do you mean by that you are made a ticket?
Like this one
Ja, dat is een small prob-have to delete it-delate all from pass to be givenback, as only completely empty passes-no need to explain that-can be exchanged.
BUt the good news: it will not delete the REServ as such-just add same trip on new pass.
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