Exchange global pass

Hello, I bought a global pass 5days for 1 month but I would like to change to 10 days for 2month. I already sent the customer service an email but i still don’t get any reply. So what can I do now?


Best answer by AnnaB 18 July 2022, 22:46

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5 replies

Userlevel 7
Badge +9

All info about how to make the exchange is in your Interrail/Eurail account.

Have you bought the new pass and sent both pass numbers to Customer Support?

I see that, thanks! No not yet cause the problem is now i already made 1 ticket but I didn’t use it yet. Will it be a problem?

Userlevel 7
Badge +9

What do you mean by that you are made a ticket?

Like this one

Userlevel 7
Badge +5

Ja, dat is een small prob-have to delete it-delate all from pass to be givenback, as only completely empty passes-no need to explain that-can be exchanged.

BUt the good news: it will not delete the REServ as such-just add same trip on new pass.