I had purchased 10 days global pass for travelling in early June. However based on my current itinerary, I will not need 10 days pass and want to exchange and reduced to 5 or 7 days pass. I understand for exchange there is nominal fees of EUR15. but i do not find link or process on how can i proceed with this exchange. Can someone guide on it. Also I presume after deducting EUR15, i would be able to get full refund for day difference right?
Answer
exchange pass from 10 days to 5 days
Best answer by BrendanDB
This is a question to ask the support team, who can be reached here: https://eurail.zendesk.com/hc/en-001/requests/new
Mention your travel date in the request, in order to get prioritised correctly.
+8This is a question to ask the support team, who can be reached here: https://eurail.zendesk.com/hc/en-001/requests/new
Mention your travel date in the request, in order to get prioritised correctly.
You must buy the new pass first and the follow the instructions for making an exchange of passes.
https://www.interrail.eu/en/interrail-passes/ordering-info/refund-exchange-policy
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