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Exchange promo pass

  • October 14, 2022
  • 1 reply
  • 68 views

Simon Dupont

May 10th 2022 I bought an interrail global pass for 1 month. The price at the time was 250 euros thanks to a promo at the time. Due to circumstances it is difficult for me the leave before 10th of april. I was wondering if it's possible the move this date further in the future or exchange my pass for a new one starting further in the future.

Best answer by Al_G

It would be a question for customer services, contact them through this form:

https://eurail.zendesk.com/hc/en-001/requests/new

Be aware though that those discounted promo passes were sold with no refund, no exchange as part of the conditions so the chances of getting what you ask for will be low.

 

1 reply

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  • Full steam ahead
  • Answer
  • October 14, 2022

It would be a question for customer services, contact them through this form:

https://eurail.zendesk.com/hc/en-001/requests/new

Be aware though that those discounted promo passes were sold with no refund, no exchange as part of the conditions so the chances of getting what you ask for will be low.