I bought a 15 day Interrail Global Pass with unlimited rides. Unfortunately, I made a mistake when entering the time period of my trip when creating my passport in the app and only entered a period of 14 days. Now it is also displayed to me that my ticket would expire after 14 days. How can I set the period and thus the validity of my ticket to 15 days?
Answer
Falscher Reisezeitraum - wie korrigieren?
Best answer by rvdborgt
Has the validity period already started? If not, you can deactivate the pass in My Pass: tap on the 3 dots at the top right.
If the validity has already started, then contact customer service here:
https://eurail.zendesk.com/hc/en-001/requests/new
When activating a pass, you can only choose a start date. If you bought a 15-day pass, it should of course be 15 days. But it's best not to activate until your first travel day.
Has the validity period already started? If not, you can deactivate the pass in My Pass: tap on the 3 dots at the top right.
If the validity has already started, then contact customer service here:
https://eurail.zendesk.com/hc/en-001/requests/new
When activating a pass, you can only choose a start date. If you bought a 15-day pass, it should of course be 15 days. But it's best not to activate until your first travel day.
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