Family of 4 and not sitting together

  • 17 March 2023
  • 2 replies

We just used the Eurail website to book 1st class business class tickets for a group of 4. The tickets we were sent are for Trenitalia. The problem is that our group of 4 is not sitting together. The seats assigned are not one of the 4 person seats around a table. We checked the Trenitalia website and there are plenty of 4-seat options for a group of 4. How can we change our seats to one of the 4 seat options. We were able to bring up our tickets on Trenitalia’s website, but it will not let us change the seats. Is there another option that will allow us to change out seats so that we are sitting together.


Best answer by crossev 17 March 2023, 18:02

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Userlevel 7
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Can you detail the seats you have been assigned and the train details. 

If they were all booked on the same order they should be as close as possible, ideally in a group of 4. 

I talked with Trenitalia and was told the way to change seats is to bring up your reservation on their website and select change date and time.  You can then select the same date and time as your current reservation, however you are now given the option to change seats by selecting the change seat option.