First time travel

  • 3 February 2023
  • 2 replies


I am preparing for my first trip from Netherlands tot Firenze Italy.

I have bought a pass, activated the pas, set my trip...made reservations for the trip where this was nesssecary.

I have only a mobile pass.

Ik want to know:

  • do I need to have a paper pass? I travel in the countries : Netherlands - Germany - Switzerland- Italy
  • can i also see on which track in de station my train will be standing?

Best answer by rvdborgt 3 February 2023, 09:11

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2 replies

Userlevel 7
Badge +9

If you have a mobile pass, then you don't have a paper pass.

To see the tracks and realtime information, use:

  • DB Navigator app for Germany
  • SBB app for Switzerland
  • TrenIT! app for Italy

You can also use these apps to verify your timetable because the rail planner app is not reliable.

Additionally, please do not activate your pass or any travel days in advance. Only activate them on the day you need them, shortly before boarding the first train. There is no advantage in activating in advance, only a possible disadvantage. You can only cancel activation until 25:50 CET on the day before validity starts. If something unexpected happens on your start day, then it will be too late to cancel activation.

Userlevel 7
Badge +5

Sporen worden vaak in sommige landen pas heel laat ter plekke aangekondigd, some niet (DE, NL). Voor overstapjes worden ze bijna altijd wel omgeroepen of op screens getoond vlak voor dat stopstation.