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German Paper Pass not arrive!

  • 3 October 2022
  • 3 replies
  • 31 views
P

Hi!

I bought German Twin Pass Flexi 7 days via DB website, it indicates that the Pass wil be sent to my home country by post.

However, I've still not received it yet and I will fly to Germany in a few days. 

If I cant get it before leaving, can I refund it and buy a new one at the DB office at Frankfurt airport? I'm so worried and afraid to lose my money. Please help! 

 

Peungnoi 

 

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Best answer by AnnaB 3 October 2022, 07:36

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A
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If you bought the pass through the DB website you need to contact DB and ask them.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
A
Rank
Userlevel 7
Badge +9

When did you order the pass and what was the expected delivery time?

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
P

When did you order the pass and what was the expected delivery time?

Thank you for your answer, my pass has just arrived! :) 

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