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Grimaldi lines pass cover number incorrect


Hello !

I want to use my interrail pass to make a reservation on Grimaldi Lines but it doesn't work. I emailed the agency. They replied that my pass number is not valid. How is it possible ? Has this ever happened to anyone? 

 

Thanks ! 

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Best answer by rvdborgt 8 June 2022, 17:45

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Userlevel 7
Badge +9

Do they ask for the Pass Number or the Pass Cover Number?

Those are 2 different numbers.

 

They ask for the Pass Cover Number and i don’t know what it is and the difference between 

Userlevel 7
Badge +9

Do you have a mobile pass or a paper pass?

Userlevel 7
Badge +9

Grimaldi want a pass cover number. If you don't have one because you have a mobile pass, then you need to request one from customer service.

Strangely, Grimaldi Lines are missing on the benefits portal.

Yes i have a mobile pass. I ask the costumer service.

 

Thank you !

Userlevel 7
Badge +5

@rian: there are several other ferries also missing from the ´discount´ list, f.e. UNity line PL-Ystad/SE.

A few others have been mentioned here as not giving discount anymore (Eckeroe HEL-EE)

Userlevel 7
Badge +9

@rian: there are several other ferries also missing from the ´discount´ list, f.e. UNity line PL-Ystad/SE.

Where did you see any indication that they give a discount? Their website does not contain "Interrail” or "Eurail” anywhere.

I saw the information on their website :  https://www.grimaldi-lines.com/it/partner/interrail-2/

Userlevel 7
Badge +5

@Unity-got this myself last yr/autumn- so maybe it has now been scrapped.

Or if you really want to be 100%-go through the booking process. It was (if I remember 10%)-but ju/senior also get this and you cannot combine, so it did not bring me much. There were in fact 3 different ferries running from Swino-ujscie to Sverige. This one was cheaper as they charge much less for beds.

Userlevel 7
Badge +8

For your information: both Grimaldi and Minoan lines have been added and are now visible on the benefits portal.

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