Hello all. I am trying to make a seat reservation on Great Western’s Night Rivera train for May 5th, but the website’s seat reservation functionality was removed. I tried messaging them on Facebook Messenger and was told to either book via some weird train staff page (I don’t work for a railway) or to call them. When I called them, I was told that I could just show up and board the train, but the Eurail website said that reservations are mandatory.
Who is correct, and what should I do?
