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Help! Bought Rail Europe seat reservation & chose Eurail Global Pass 2nd class

  • 9 February 2024
  • 3 replies
  • 111 views
M
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Hi

With the help of fellow Eurail community members, I was able to purchase seat reservation for May 11 CDG to Strasbourg. I couldn’t find Eurail France pass 2nd class, so I chose Eurail Global Pass 2nd class and bought 3 seat reservations.

Help Rail Europe replied with the following: 

Please note that you have a single country pass, due to which you won't be able to book the seat reservation on our website, as we do not have the option to add a single country pass currently on our website. 

 

Is it true that I can’t purchase seat reservation from Rail Europe with my Eurail France pass 2nd class?

Does anyone know how refund works with Rail Europe? [I’ve since found the cancellation option inside the app and have requested that.]

Please help!

Thank you

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Best answer by rvdborgt 10 February 2024, 13:46

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R
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Userlevel 7
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The global pass option is entirely fine with a Eurail France pass, for a domestic journey in France.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
M
Userlevel 1
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Thank you @rvdborgt I wasn’t aware and therefore booked the seat reservations through this link  https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish

I didn’t want to have issues when I’m actually in France and taking the TGV. 

I guess this customer service agent of RailEurope.com didn’t know his stuff.  ☹️

R
Rank
Userlevel 7
Badge +9

Thank you @rvdborgt I wasn’t aware and therefore booked the seat reservations through this link  https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish

I didn’t want to have issues when I’m actually in France and taking the TGV. 

I guess this customer service agent of Rail Europe didn’t know his stuff.  ☹️

Looks like it. There's only 1 discount option for Eurail in France. The link you used to book will result in a very similar reservation as the one from Rail Europe.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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