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Hi

With the help of fellow Eurail community members, I was able to purchase seat reservation for May 11 CDG to Strasbourg. I couldn’t find Eurail France pass 2nd class, so I chose Eurail Global Pass 2nd class and bought 3 seat reservations.

Help Rail Europe replied with the following: 

Please note that you have a single country pass, due to which you won't be able to book the seat reservation on our website, as we do not have the option to add a single country pass currently on our website. 

 

Is it true that I can’t purchase seat reservation from Rail Europe with my Eurail France pass 2nd class?

Does anyone know how refund works with Rail Europe? uI’ve since found the cancellation option inside the app and have requested that.]

Please help!

Thank you

The global pass option is entirely fine with a Eurail France pass, for a domestic journey in France.

Thank you @rvdborgt I wasn’t aware and therefore booked the seat reservations through this link  https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish

I didn’t want to have issues when I’m actually in France and taking the TGV. 

I guess this customer service agent of RailEurope.com didn’t know his stuff.  ☹️

Thank you @rvdborgt I wasn’t aware and therefore booked the seat reservations through this link  https://travel.b-europe.com/Eurail-GE/en/booking-tgv#TravelWish

I didn’t want to have issues when I’m actually in France and taking the TGV. 

I guess this customer service agent of Rail Europe didn’t know his stuff.  ☹️

Looks like it. There's only 1 discount option for Eurail in France. The link you used to book will result in a very similar reservation as the one from Rail Europe.

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