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How to exchange my pass with my brother's

  • 31 May 2022
  • 1 reply
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Hello everyone !

I purchased an interrail pass for me and one for my brother. Im supposed to have a 10 days one and my brother a 4 days one. I accidently exchanged those and he has the 10 days one. I realized my mistake when I activated them. Is it possible change the names on the passes or to use his pass for the rest of my travels ? Both passes are activated on my phone.

Thank you in advance for taking the time to answer me !

Alex

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Best answer by AnnaB 31 May 2022, 07:00

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It is only Customer Support who can help you to fix this.

Fill in this form and clearly state that you need help immediately as you are currently travelling.

https://eurail.zendesk.com/hc/en-001/requests/new

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