I bought three interrail one country3 days paper passes.
I tried to book trains via the interrail-website, but impossible to make seat reservations. Therefore I went to the station with details of the specific trains I wanted to book. Great was my surprise that it couldn’t be booked as there were only a limited seats available for interrail passes and none were left.
Interrail doesn’t tell that sort of information when you buy the pass.
An alternative for the trains I wanted to book was not valid for us. So I want to be refunded for the passes.
Now it seems you only get 85% back for a pass you can not use. While the reason is not you but interrail. Also the rules you have to follow to get your pass paid back are unclear.
On support page I read: “ Log into your Interrail account at the top right of your screen. You can then request a refund by clicking on ‘VIEW DETAILS’ and continue via the tab ‘GO’ in the Cancellations and Refunds box. ”
I logged in to my interrail account but I don’t see a ‘ ‘VIEW DETAILS’ link there, let alone that I can click GO.
And now????